ISAN Canada (“we”,
“our” or “us”),
respects your right to privacy and is committed to meeting the privacy
standards established by federal and provincial regulations. All
of our information handling practices comply with federal and applicable
provincial laws, including the Personal Information Protection
and Electronic Documents Act, an initiative designed to further
protect the privacy of Canadians.
We are committed to maintaining the accuracy, confidentiality and
security of your personal and financial information. As part of
this commitment, we have established “Ten Privacy Principles”
to govern our actions as they relate to the use of user information.
By using this web site, you are agreeing to be legally bound by
web site, or provide us with any of your personal information by
way of this web site or otherwise.
TEN PRIVACY PRINCIPLES
1. Accountability We are responsible for maintaining and protecting personal
information that is under our control. To help fulfill this mandate,
we enable members of the public to contact us with questions regarding
our compliance with the Ten Privacy Principles. Contact information
2. Identifying Purposes
We will identify and document the purposes for which personal information
is collected at or before the time such information is collected.
Some examples of the type of information we might collect are:
your e-mail address
your mailing address
your telephone number
credit card information
information collected electronically via cookies
Most of the information collected comes directly from you when
you request information about us or when you register to receive
our services; however, under certain circumstances we may contact
a third party to receive information about you, such as when you
move to a new address without notifying us in advance.
3. Consent Your knowledge and consent are required for the collection,
use or disclosure of personal information, except as otherwise required
or permitted by law.
There are some situations where we may disclose your personal and
other information without requesting your consent. For example,
we may share all or part of the information we collect with ISAN
International Agency (“ISAN-IA”). In
addition, we use the services of third party suppliers, agents and
computer-data processing companies (collectively, “Third
Party Contractors”). Before disclosing any personal
information to any Third Party Contractor, we will obtain their
contractual commitment to keep all such information secure and confidential,
and we will ensure that only necessary information is disclosed.
In addition, personal and other information may be shared if we
are subject to government tax reporting requirements or as part
of a legal proceeding or court order. In such cases, we will release
only the information that is legally required. In addition, we may
disclose personal information to public authorities without an individual’s
consent to protect the public interest. In addition, we may disclose
your personal and other information without requesting your consent
for the following purposes:
To protect and defend our rights, interests or property or
that of ISAN-IA, any Third Party Contractor or any other person
or entity, including our registrants and readers; or
To enforce the terms and conditions of any agreement between
you and us.
4. Limiting Collection
We will limit the personal information that we collect from you
to what we need for the purpose(s) specified by us and we will use
it only for those purpose(s). Information must be collected by fair
and lawful means.
With your consent, which consent you hereby grant, we may gather
personal information from you in person, over the telephone, by
corresponding with you via mail, or over the Internet, or from one
or more third parties.
5. Limiting Use, Disclosure and Retention
Information gathered from you will only be used or disclosed for
the purpose for which it was collected, except as you otherwise
consent to or as otherwise required or permitted by law.
Your personal information will only be retained for the period of
time required to fulfill the purpose for which it was collected
or as may be required by relevant laws, whichever is greater. Following
this period of time, our record of your personal information will
either be destroyed or erased. Notwithstanding the foregoing, you
hereby acknowledge that information maintained in those portions
of our database or ISAN-IA’s database that are available to
other registrants or readers will be retained and made available
Without limiting the generality of any other terms in this Privacy
Policy, you hereby consent to the collection, use and disclosure
of your personal information for any and all purposes consistent
with ISAN Canada’s mandate, such as in connection with providing
ISAN registration and user services in compliance with the specifications
of the International Standard ISO 15706, and any specifications
established and required by ISAN-IA.
Personal information must be maintained in as accurate, complete
and up-to-date form as is necessary to fulfill the purposes for
which it is used.
You have the right to access, verify and request that we amend the
personal information held in our files.
To help us keep your personal information up-to-date, we encourage
you to keep us informed of any changes, such as if you move or change
telephone numbers. If you find any errors in our information about
you, let us know and we will make the corrections as soon as reasonably
possible, and we will transmit the amended information to others,
where appropriate. To make a change to the personal information
contained in your file, please contact us as set out in paragraph
7. Safeguarding Information
We will protect your personal information with appropriate safeguards
and security measures. We will also retain your information only
for the time it is required for the purposes we explain.
8. Openness and Your Refusal or Withdrawal of Consent
At your request, we will answer questions you may have relating
to the management of your information.
We will also explain your options of refusing or withdrawing consent
to the collection, use or release of your information, and we will
record and respect your choices.
In many cases you are free to refuse or withdraw your consent at
any time. You may do so by contacting us as set out in paragraph
10 below or in any other manner as prescribed by us from time to
time. Our staff will be pleased to explain your options and any
consequences of refusing or withdrawing your consent. Please note
that you will not be entitled to refuse or withdraw your consent
where continued use, retention and/or disclosure of such personal
information is required under (i) ISAN-IA specifications and requirements;
(ii) ISAN Canada’s mandate; or (iii) applicable law.
You may contact us from time to time as set out in paragraph 10
below to confirm that the personal information we maintain is accurate
and complete, and to request that it be amended where such information
has changed. However, in some specific circumstances, disclosure
of your personal information to you can or must by law be denied,
for example, when: (i) the information is protected by solicitor/client
privilege, (ii) disclosure of the information would also reveal
personal information about another person, or (iii) disclosure would
reveal confidential commercial information. We will do our best
to provide the required information to you within a reasonable period
of time and will provide an explanation if we are unable to meet
your request. A fee may be charged for certain inquiries due to
the time and resources required, in which case, we will provide
an estimate of the amount in advance.
If you have any questions, concerns or problems about privacy, confidentiality
or how a request for information was handled, please write to /
e-mail us at the below noted addresses:
160 John Street, 5th floor
Toronto, Ontario, Canada
e-mail to : firstname.lastname@example.org
PRIVACY ONLINE - GENERAL
When you visit our web site and move from page to page, read pages
or download content onto your computer, we learn which pages are
visited, what content is downloaded, and the address of the web
site that you visited immediately before coming to our web site.
However, none of this information is associated with you as an individual.
Rather, it is for statistical purposes. We use this information
to find out how many people visit our web site and which sections
of the web site are visited most frequently.
In some cases, we may collect other information about you that
is not personally-identifiable. Examples of this type of information
include the type of Internet browser you are using, the type of
computer operating system you are using, and the domain name of
the web site from which you linked to our web site or advertisement.
Whenever you disclose personal information on-line, that information
may be intercepted, collected and used. We are not responsible if
that information is intercepted. You transmit information at your
We shall not be held liable for disclosure of the personal information
of any agreement between us and you.
We are committed to protecting the privacy of our users and have
taken reasonable measures to protect the confidentiality of your
information and its transmission through the world wide web and
we shall not be held liable for disclosure of the confidential information
any, between you and us.
You are required to cooperate with us in order to ensure the security
of your information, and it is recommended, for example, that in
the event you have access to any username and password protected
areas of the web site, you choose a username and password carefully
such that no unauthorized access is made by a third party. You agree
not to disclose your username or password to anyone or to attempt
to obtain or use the username and password of any other user of
this web site.
Other Web Sites
This web site may contain links to other third party web sites that
not apply once you leave this web site. Additionally, we are not
responsible for the privacy practices employed by any third party
web sites to which this web site is linked. We suggest that you
examine the privacy statements of those linked web sites to learn
how your information may be collected, used, shared and disclosed
we feel it is appropriate to do so. You may determine when this
policy was last updated by referring to the modification date found
on this page. Your continued use of this web site will be deemed